Posts by Lou Kornet
Ben’s Video Tip of the Week: A Smile CAN be Heard
Speaking with a smile can raise the spirits of your customers, your team, and yourself. A smile can even be heard through the phone!
Read MoreBen’s Video Tip of the Week: Valentine’s Day Tip
It’s Valentine’s Day! Make sure to put a personal touch on showing your loved ones that you care.
Read MoreWhat you Need to Know Before Hiring an AMC and How to Prepare your Organization
It can be tough to think about opening your doors to an association management company (AMC) for your organization. But when played right, association management companies are a valuable asset to provide solutions and increase revenue. This is particularly helpful if your company is experiencing growth and could use an extra lift to its internal…
Read MoreSocial Media: Engage!
Does Your Association Need Social Media? We’ll cut to the chase: the answer is yes! Some of our clients are initially resistant to starting a social media program for their association. Some think their demographic isn’t on social media. Others say that they’ve been fine without social media, so why change? But the truth is,…
Read MoreFind Your Banana Moment
By Laura Spencer Has a unique perspective or enlightening idea ever inspired you to change the way you do things? That kind of insight is as important in business as it is in broader life. Some people refer to those perspective-shifting experiences as “aha moments,” but for me they’re “banana moments.” I know, I know—it…
Read MoreMeet Susan Martins, Controller & Office Manager
Susan Martins joined The Markens Group in October of 2008. Her role as Controller and Office Manager, she manages the accounting, event planning, training, and office for TMG. 1. How long have you been working in your field? 32 years 2. What are you most passionate about professionally? Personally? Professionally: getting the job done right…
Read MoreIt’s the Most Generous Time of the Year
Many holiday stories center around charity. They call for those with greater means to take in the poor from the cold, feed the hungry, and share prosperity during the long winter months. Just think of Charles Dickens’ A Christmas Carol, where Ebenezer Scrooge ultimately changes his miserly ways and opens his heart and pocketbook to…
Read MoreThe Markens Group Certified by Great Place to Work®.
The Markens Group has been certified as a great workplace by the independent analysts at Great Place to Work®. We earned this credential based on ratings from anonymous employee surveys. “It’s my personal philosophy, backed by research from Heskett and others, that employee satisfaction directly correlates to business success,” said Ben Markens, our president and…
Read MoreDon’t Rough Up the Mic: Tips for Awesome Presentations
By Laura Spencer, Member Services Coordinator Speaking at association conferences can be daunting—especially for those of us who don’t do it every day. Beyond preparing the material, there are a number of audio, visual, and logistical considerations that can truly make or break a presentation.
Read MoreMeet Kate Smith, Member Services Coordinator
Kate Smith joined The Markens Group in May of 2017. Her Roll as Member Services Coordinator is to support all client activities, database management & collaborate with staff on different projects. 1. How long have you been working in your field? I’ve been in association management for 3 years, with a background in operations management.…
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