Questions? 413-686-9199
Moving Associations Forward

An Accredited Association Management Company

Association Management

Grow. Engage. Retain
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Not-For Profits

Accelerate Growth. Optimize Efficiency
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Strategic Consulting

The Markens Method™
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Why Use an Association Management Company?

AMCs increase associations’ value and relevance to stakeholders, and lead organizations to greater growth and prosperity.
In fact, according to a 2015 financial impact study conducted by Brigham Young University, on average AMC-managed associations experience more than three times the growth in net assets and 31 percent more growth in net revenue, regardless of the association’s size and tax status.
In addition, AMC-run associations generally have less liabilities, lower expenses, and higher surpluses than other associations. Whether you’re seeking a full service management solution or outsourced support for individual capabilities, you can rely on The Markens Group to grow your resources and relevance to members.

More on Why Choose an AMC

What We Do

We clarify your vision. We guide your leadership. We direct resources and drive change. Simply put, we guide your association or nonprofit toward success–however that may look for you.

Event Planning

We arrange, promote, and administer meetings, conferences, and workshops of all sizes, from concept to completion.

Sponsorship Procurement

Vendors and association partners will clamor to participate in your professionally managed events, providing content and helping to defray cost.

Strategic Planning

We can help determine what any association can accomplish in the coming year(s), who is responsible for effecting the changes, and outline completion deadlines.

Speaker Management

Professionally run events attract the best experts in your industry. And the best speakers maximize participation. We’ll get them for you.

Membership Services

We’re experts at finding members, retaining them, and keeping them satisfied

Administrative Services

We’ll handle the day-to-day complexities of administering your association so you don’t have to.

Financial Management

We’ll ease the burden of financial management, grow your association revenue and streamline cost.

Website Design & Social Media

We offer full social media strategies that will engage your membership across multiple platforms.

Marketing & Communications

Our media professionals can build your organization's brand from the ground up—logo design, collateral materials, online marketing initiatives, web design and construction.

Who We Are

TMG is an accredited association management company. Partner with us and we will shoulder the responsibilities and challenges of running your organization so that you can concentrate on realizing your association’s vision.

Ben Markens, President

Ben Markens founded The Markens Group, Inc. in 1988 as a boutique consulting practice, in which he introduced The Markens Method,™ a simplified yet sophisticated management tool once reserved for Fortune 500 companies that helps smaller organizations accomplish their goals by focusing on strategic management, operational excellence, profit planning, and job costing.

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Lou Kornet, Vice President and Chief of Staff

For over fifteen years, Lou has assisted clients with their strategic planning and project management needs. Lou focuses on facilitating, team building, and training.

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Jennie Markens, Director of New Generation Leaders

Jennie is a certified Master Executive Coach and a Licensed Independent Clinical Social Worker with fifteen years experience working with individuals and groups. She has also taught and supervised in a Master’s degree program for the past eight years. Jennie is here to help, whether through team building or working with an individual executive to hone tools that motivate and inspire.

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Nicole Miller, Director of Marketing and Communications

Nicole Miller, Director of Marketing and Communications / 413-686-9193 / nicole@markens.com A creative thinker with keen problem solving skills, Nicole creates marketing plans and other tactical strategies for our clients. Her targeted and innovative campaigns elicit engagement and action, and are …
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Brian Chaisson, Director of Industry Benchmarking and Assistant Controller

Director of Industry Benchmarking
Our resident benchmarking expert, Brian creates industry data reports that help clients run their organizations effectively. When it comes to developing actionable industry insights, look no further than Brian Chaisson.

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Susan Martins, Controller and Office Manager

Susan keeps the books in tiptop shape and ensures smooth sailing in the office. With her diligence and keen eye for numbers, she provides unparalleled financial management and reporting services.

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Kate Smith, Member Services Manager

If clients or a staff member has a question, Kate will uncover the answer. A savvy problem-solver, Kate fields member requests and concerns, and also shores up IT and website management initiatives.

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Brian Westerlind, Communications Manager

Brian helps our clients say exactly what they need to say. By crafting a number of written marketing and communications materials, he helps to develop and disseminate impactful messaging and branding strategies.

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Donna Dunn, Executive Director

Donna French Dunn, CAE is an association executive with more than 30 years’ experience. From communications and membership to conferences and governance, Donna’s association career brings a breadth and depth of knowledge available to Markens Group clients.

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Tessa O’Sullivan, Senior Account Manager

Tessa O’Sullivan, Senior Account Manager / tessa@markens.com With over 25 years experience in the industry, Tessa has worked with boards and committees to meet their needs. She compiles membership directories, oversees a member programming, creates newsletters, and delivers excellent service …
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