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Tag: Employee

Ben’s Video Tip of the Week: Quality Control

Having a quality control plan in place is important for any business looking to deliver products that exceed the expectations of their customers.

Ben’s Video Tip of the Week: Code of the Old West

When making decisions, a leader should consider all of the possible consequences – especially the potential, unintended ones.

Ben’s Video Tip of the Week: A Smile CAN be Heard

Speaking with a smile can raise the spirits of your customers, your team, and yourself. A smile can even be heard through the phone!

It’s the Most Generous Time of the Year

Many holiday stories center around charity. They call for those with greater means to take in the poor from the cold, feed the hungry, and share prosperity during the long winter months. Just think of Charles Dickens’ A Christmas Carol, where Ebenezer Scrooge ultimately changes his miserly ways and opens his heart and pocketbook toMany … Read More

The Markens Group Certified by Great Place to Work®.

The Markens Group has been certified as a great workplace by the independent analysts at Great Place to Work®. We earned this credential based on ratings from anonymous employee surveys. “It’s my personal philosophy, backed by research from Heskett and others, that employee satisfaction directly correlates to business success,” said Ben Markens, our president andThe … Read More