Posts by web@dev
Ben’s Video Tip of the Week: Holidays
Many people take time off at the end of the year. Ben Markens has some food for thought as you reflect on the holidays and the state of your associations and business.
Read MoreBen’s Video Tip of the Week: The Rocket Book
Ben Markens loves technology, and he found a notebook that allows him to connect his hand written notes to his synced file storage. And it’s reusable.
Read MoreBen’s Video Tip of the Week: Ways to Engage
“I’m always interested in new ways or continuing ways to engage the folks who work at The Markens Group.” Ben Markens talks about engagement opportunities he practices with The Markens Group team.
Read MoreBen’s Video Tip of the Week: Bad News First
“Tell me the bad news first, because the good news will never hurt me.” Ben Markens advises to address problems immediately and non-defensively. Happy customers are willing to wait.
Read MoreBen’s Video Tip of the Week: Facilitation
Brainstorming is about quantity and creativity. Ben Markens shares some tips on being an effective facilitator.
Read MoreBen’s Video Tip of the Week: Getting More Out of Q & A
At your meetings, do you have problems getting people to participate during the Q&A portion? Here’s a tip that we often use.
Read MoreBen’s Video Tip of the Week: Gobble Gobble
As Thanksgiving approaches we think about how thankful we are for our customers and members. Ben Markens talks about the personal touch we put on sending our appreciation to them.
Read MoreBen’s Video Tip of the Week: Competitor’s Website
“The first place people go to learn about our organization is our website.” Ben Markens shares tips on making sure your website makes the best first impression.
Read MoreKnow Your Members, Retain Your Members
Members are key to the success of any association. Without their support, associations simply can’t accomplish their goals. Though attracting new members is certainly important, engaging and retaining existing members is just as crucial, if not more so. In my years leading TMG’s member services team, I’ve found that a personal touch truly goes a…
Read MoreNetworking – A Real Value of Membership
At a recent association meeting, I met a first-time attendee whose goal was to bring one really good idea back to his company. Towards the end of the conference, after he had connected with other members, he told me he had five great ideas to bring back! This is the true value of networking,…
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