Questions? 413-686-9199

Team

Ben Markens, President

Ben Markens, President / 413-686-9199 / [email protected]

Ben Markens founded The Markens Group, Inc. in 1988 as a boutique consulting practice, in which he introduced The Markens Method,™ a simplified yet sophisticated management tool once reserved for Fortune 500 companies that helps smaller organizations accomplish their goals by focusing on strategic management, operational excellence, profit planning, and job costing.

In 2008, Markens accepted an offer to manage the Paperboard Packaging Council (PPC), a 501(c)(6) trade association for folding carton companies. In the decades prior to approaching TMG, PPC had suffered from serious financial losses and shrinking membership. Yet in less than a year after TMG came on board, PPC enjoyed an annual surplus and has continued to do so for six consecutive years. Membership has grown more than 50%, and participation in meetings and other programs has increased by almost 100%.

Today, TMG is an AMCI ANSI-accredited association management company, and has a staff of specialists in management, finance, project planning, marketing and communications, benchmarking, and member services. TMG also maintains relationships with legal and accounting companies that specialize in non-profit organizations and association management, work with an internationally known consultancy to help vet properties for conferences, and maintain close ties with a European management association.

Lou Kornet, Vice President and Chief of Staff

Lou Kornet, Vice President and Chief of Staff / 413-686-9180 / [email protected]

For over fifteen years, Lou has assisted clients with their strategic planning and project management needs. Lou focuses on facilitating, team building, and training.

“It’s important to immerse yourself in the climate and culture of each organization. The more you are able to see things from the client’s perspective, the better you are able to guide them to the best solution.”

Jennie Markens, Director of New Generation Leaders

Jennie Markens, Director of  New Generation Leaders / 413-686-9199 / [email protected]

Jennie is a certified Master Executive Coach and a Licensed Independent Clinical Social Worker with fifteen years experience working with individuals and groups. She has also taught and supervised in a Master’s degree program for the past eight years. Jennie is here to help, whether through team building or working with an individual executive to hone tools that motivate and inspire.

“Business tasks occur in the context of complex relationships, which can complicate matters and derail an organization’s goals. Coaching can teach executives how to get back on track and lead with confidence.3”

Nicole Miller, Director of Marketing and Communications

Nicole Miller, Director of Marketing and Communications / 413-686-9193 / [email protected]

A creative thinker with keen problem solving skills, Nicole creates marketing plans and other tactical strategies for our clients. Her targeted and innovative campaigns elicit engagement and action, and are key to driving membership growth and improving retention.

“Associations should be run like a successful business, which means providing tangible value to its members and staying on top of the latest trends to reach and attract new members, and keep them truly engaged.”

Donna Dunn, Executive Director

Donna Dunn, Executive Director / 413-686-9176 / [email protected]

Donna French Dunn, CAE is an association executive with more than 30 years’ experience. From communications and membership to conferences and governance, Donna’s association career brings  a breadth and depth of knowledge available to Markens Group clients.

Jim Sotiropoulos, Executive Director

Jim Sotiropoulos, Executive Director / 413-686-9185 / [email protected]

Jim leads the charge with strategic and operational responsibility for membership recruitment, engagement, and business expansion programs. He’s an enthusiastic and passionate communicator with the ability to engage a wide range of stakeholders and cultures, and brings years of experience in organization management to the TMG team.