Questions? 413-686-9199


Ben Markens

President | 413-686-9199 |

Ben Markens founded The Markens Group, Inc. in 1988 as a boutique consulting practice, in which he introduced The Markens Method,™ a simplified yet sophisticated management tool once reserved for Fortune 500 companies that helps smaller organizations accomplish their goals by focusing on strategic management, operational excellence, profit planning, and job costing.

In 2008, Markens accepted an offer to manage the Paperboard Packaging Council (PPC), a 501(c)(6) trade association for folding carton companies. In the decades prior to approaching TMG, PPC had suffered from serious financial losses and shrinking membership. Yet in less than a year after TMG came on board, PPC enjoyed an annual surplus and has continued to do so for six consecutive years. Membership has grown more than 50%, and participation in meetings and other programs has increased by almost 100%.

Today, TMG is an AMCI ANSI-accredited association management company, and has a staff of specialists in management, finance, project planning, marketing and communications, benchmarking, and member services. TMG also maintains relationships with legal and accounting companies that specialize in non-profit organizations and association management, work with an internationally known consultancy to help vet properties for conferences, and maintain close ties with a European management association.

Lou Kornet

Vice President and Chief of Staff | 413-686-9180 |

For over fifteen years, Lou has assisted clients with their strategic planning and project management needs. Lou focuses on facilitating, team building, and training.

“It’s important to immerse yourself in the climate and culture of each organization. The more you are able to see things from the client’s perspective, the better you are able to guide them to the best solution.”

Jennie Markens

Director of  New Generation Leaders | 413-686-9199 |

Jennie is a certified Master Executive Coach and a Licensed Independent Clinical Social Worker with fifteen years experience working with individuals and groups. She has also taught and supervised in a Master’s degree program for the past eight years. Jennie is here to help, whether through team building or working with an individual executive to hone tools that motivate and inspire.

“Business tasks occur in the context of complex relationships, which can complicate matters and derail an organization’s goals. Coaching can teach executives how to get back on track and lead with confidence.3”

Emily Leonczyk

Director of Marketing | 413-686-9193 |

Lori Brodeur

Director of Finance | 413-686-9192 | 

Kate Smith

Member Services Manager | 413-686-9183 |

If clients or a staff member has a question, Kate will uncover the answer. A savvy problem-solver, Kate fields member requests and concerns, and also shores up IT and website management initiatives.

Brian Westerlind

Communications Manager | 413-686-9178 |

Brian helps our clients say exactly what they need to say. By crafting a number of written marketing and communications materials, he helps to develop and disseminate impactful messaging and branding strategies.

Giuseppe Liquori

Social Media Coordinator | 413-686-9185 |

Giuseppe has a keen understanding of social media and the intricacies of each platform. With this expertise, he is able to maintain an active social media presence for clients and engage their online audience through publishing a variety of compelling content. He also helps manage website updates and revisions.

Eric Swanson

Member Services Coordinator | 413-686-9186 |

Eric is both personable and a problem solver. Should clients have any questions or issues, he will work to get them resolved quickly and efficiently.

Tessa O’Sullivan

Senior Account Manager | 413-686-9196 |

With over 25 years experience in the industry, Tessa has worked with boards and committees to meet their needs. She compiles membership directories, oversees a member programming, creates newsletters, and delivers excellent service to clients.

Sarah Laroche

Marketing Assistant & Designer | 413-686-9176 |

Nancy Asche

Senior Meeting Planner |

Nancy utilizes her diverse spectrum of event planning, which varies from pharmaceutical board meetings to wealth management seminars. She has successfully executed events from in almost every major market from coast to coast in the United States as well as delivering the same results for clients in the European Union.