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Ben's Tips

Ben’s Video Tip of the Week: Quality Control

Having a quality control plan in place is important for any business looking to deliver products that exceed the expectations of their customers.

Ben’s Video Tip of the Week: Website

A good website should enhance the user experience and be a positive reflection of the company’s brand. A few small but valuable tweaks can make quite the difference.

Ben’s Video Tip of the Week: Code of the Old West

When making decisions, a leader should consider all of the possible consequences – especially the potential, unintended ones.

Ben’s Video Tip of the Week: Work ON Your Business

Do you know the difference between working IN your business and working ON your business?

Ben’s Video Tip of the Week: Leaving a Voicemail

When leaving a voicemail, try including your number at the beginning and end of your message.

Ben’s Video Tip of the Week: Create a Personal Brand

What’s unique about you? Start with the traits that make you stand and build your personal brand from there.

Ben’s Video Tip of the Week: The Value of a Small Notepad

Business cards are great but you should also invest in a branded notepad. The extra space to write, in combination with your company’s contact info, can be valuable in the right situations.

Ben’s Video Tip of the Week: Lose a Client? Try this.

Lose a client? Sometimes what you need to get them back is a bag of nuts .

Ben’s Video Tip of the Week: It’s Good to Have Humor

If you can’t be smart, be funny! A good joke can help lighten the mood and raise everyone’s spirits. Here’s one: What’s brown and sticky? A stick.

Ben’s Video Tip of the Week: Give Clients Permission to Say “No”

Recruiting new members for an association is important but not always easy. Being painfully polite and pleasantly persistent can help make the process smoother.