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Ben’s Video Tip of the Week: Boost Employee Morale this Summer

Summer Fridays can be a win-win for both employees and employers. Try it out this summer.

Ben’s Video Tip of the Week: Antitrust Obligations

For an association to be successful, it’s important to follow anti-trust guidelines. If a topic is inappropriate to discuss at a board meeting, then it’s equally inappropriate to discuss at the bar.

Ben’s Video Tip of the Week: Plant a Tree

To celebrate Earth Week, one of our clients encourages 5th and 6th graders to plant trees while teaching them about the tremendous benefits they give us. Everyone should plant to tree and make our planet better.

Ben’s Video Tip of the Week: Always Say “Good Morning”

Small things can have a meaningful impact on people and company culture. One of the easiest and worthwhile habits is saying “Good Morning” every morning.

Ben’s Video Tip of the Week: The “Feel, Felt, Found” Sales Technique

When selling to a client or prospective member, there may be objections over the cost of their investment. By using the “Feel, Felt, Found” technique, you can empathize, explain the ROI, and reach a mutual understanding.

Ben’s Video Tip of the Week: Assessing Core Values

Employee productivity is just one half of their contribution to company culture. The other half is how well they buy into your core values.

Ben’s Video Tip of the Week: Getting Guests to Mix and Mingle

Simple games and activities can be used to help guests start talking and break the ice.

Ben’s Video Tip of the Week: A Smile CAN be Heard

Speaking with a smile can raise the spirits of your customers, your team, and yourself. A smile can even be heard through the phone!

Ben’s Video Tip of the Week: Setting Up for a Successful Photo Shoot

The right lights and camera angles makes the difference.

Ben’s Video Tip of the Week: Great Tip for Air Travel

It’s so convenient to charge your devices during an airplane trip, but sometimes the plugs wiggle around and you don’t get a good charge. Fortunately, Ben has come up with a clever solution!

Ben’s Video Tip of the Week: Stop Doing

Ben Markens explains the benefits of using a “Stop Doing” list.

Ben’s Video Tip of the Week: Planning

“Pile up enough tomorrows and you’ll look back to find all you have is a bunch of empty yesterdays.” Ben Markens speaks to the importance of strategic planning with our teams.

Ben’s Video Tip of the Week: Valentine’s Day Tip

It’s Valentine’s Day! Make sure to put a personal touch on showing your loved ones that you care.

Ben’s Video Tip of the Week: Rehiring a Former Employee

Ben Markens shares his opinions on rehiring former employees.

Ben’s Video Tip of the Week: Customer Satisfaction

Everything we do for our clients helps them to do something in return.  Sometimes conflict can arise. Ben Markens shares how to work with customers who are not satisfied.

Ben’s Video Tip of the Week: Planning Ahead

Business planning is like driving. You have to sit back and look down the road to avoid hazards. Ben Markens shares his thoughts on planning ahead.

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What you Need to Know Before Hiring an AMC and How to Prepare your Organization

It can be tough to think about opening your doors to an association management company (AMC) for your organization. But when played right, association management companies are a valuable asset to provide solutions and increase revenue. This is particularly helpful if your company is experiencing growth and could use an extra lift to its internal…

Ben’s Video Tip of the Week: Engaging Employees

“Our organizations are nothing without the folks who work there.” Ben Markens shares how we use Gallup Q12 to make sure that employees are satisfied in their workplace.