Medical Societies Select The Markens Group for Management
Three New England-based medical societies have selected The Markens Group as their full-service management firm: the Connecticut Podiatric Medical Association, Hartford Medical Society, and the New England Association of Neonatal Nurses. We hope to help these groups advance wellness throughout the region! Medical societies comprise a large portion of the professional groups throughout the NewMarc … Read More
Celebrating 30 Years of Growth, Being a Great Place to Work
2018 marks TMG’s 30th anniversary, and we are so proud of our accomplishments and growth over the years! Our region’s business journal, BusinessWest, recently wrote an excellent story about our milestone. Check it out below!
Ben’s Video Tip of the Week: Valentine’s Day Tip
It’s Valentine’s Day! Make sure to put a personal touch on showing your loved ones that you care.
Meet Susan Martins, Controller & Office Manager
Susan Martins joined The Markens Group in October of 2008. Her role as Controller and Office Manager, she manages the accounting, event planning, training, and office for TMG. 1. How long have you been working in your field? 32 years 2. What are you most passionate about professionally? Personally? Professionally: getting the job done rightSusan … Read More
The Markens Group Certified by Great Place to Work®.
The Markens Group has been certified as a great workplace by the independent analysts at Great Place to Work®. We earned this credential based on ratings from anonymous employee surveys. “It’s my personal philosophy, backed by research from Heskett and others, that employee satisfaction directly correlates to business success,” said Ben Markens, our president andThe … Read More
Meet Kate Smith, Member Services Coordinator
Kate Smith joined The Markens Group in May of 2017. Her Roll as Member Services Coordinator is to support all client activities, database management & collaborate with staff on different projects. 1. How long have you been working in your field? I’ve been in association management for 3 years, with a background in operations management.Kate … Read More
Don’t Lose Market Share to Your Competitors
When and at what frequency do your customers seek out your products or services, and when do they seek out the same products or services from your competitors? While it’s okay to have less than 100% of a customer’s business, you can better your organization, and increase your customer share by identifying the reasons whyWhen and … Read More
How to Make an Uncomfortable Call
Here’s a tip that’s sure to take you out of your comfort zone: call up a former customer—one who moved on despite your quality work—and ask them what you did wrong.